We have an unparalleled reputation for:
- Data Migration from one platform to another
- Data migration
- Finding ways for clients to maximize each of their business requirements by identifying work-around solutions which are unable to meet with the current system
- Design, Development and Testing
- Development of various interfaces
- Business Process Re-engineering
- Report generation
- Support Maintenance and operational support
IT service management (ITSM or IT services) is a discipline for managing information technology (IT) systems, philosophically centred on the customer’s perspective of IT’s contribution to the business. ITSM stands in deliberate contrast to technology-centred approaches to IT management and business interaction. The following represents a characteristic statement from the ITSM literature:
Providers of IT services can no longer afford to focus on technology and their internal organization they now have to consider the quality of the services “QoS” they provide and focus on the relationship with customers. ITSM is process-focused providing a framework to structure IT-related activities and the interactions of IT technical personnel that provide QoS to business customers and users.ITSM is concerned operational concerns of information technology management (sometimes known as operations architecture), and not with technology development. Daemon provides support functions to many non-technology companies, such as those in the financial, retail, and travel industries, that have significant information technology systems which not exposed to their customers. This line of service require fanatical customer focus which is one the values Daemon lives by. Daemon’s services in this area include